The role of Account Management at Focus Relocation, Inc., is key to developing and maintaining a successful corporate relocation program. The Account Manager acts as the architect of the relocation program and the bridge-builder for all key players in the relocation arena from the corporate client, the relocation team and the network of service partners that support the relocation of transferees and their families each and every day.
The Account Manager also strategically maneuvers the ever-changing landscape of relocation by staying in-tune with governmental and industry related updates and processes. By doing so, our clients stay educated and informed of the impact to their program and company goals and to ensure the short and long term success of the relocation program for the relocating employee and their family.
We have been working with Focus Relocation since 2005, and even after 12 years we continue to be extremely satisfied with our relationship and the services they provide. The Focus Relocation team is always professional and courteous. They have a deep knowledge of the industry which allows them to successfully support all our transferees regardless of the complexity of their move.
I wanted to take a minute and tell you that Focus Relocation has been a wonderful company to work with. They've made our move to Nashville so much easier by following up continuously both during and after the process to make sure that we had what we needed. I wanted to congratulate you on selecting a partner who's TOP notch!
I have an extensive line of sight and work experience with the leadership and team members of Focus Relocation that spans at least 10 years. I have enjoyed many successful experiences with this team. During a recent group move, we were very intentional in our selection of the Focus Relocation team because we were driving to achieve far more than just transitioning people from one city to another. We envisioned and required a personal touch for each selected leader and their family. As part of our team, Focus Relocation assisted us in engaging each leader with thoughtfulness and skill. Their network provided a personal approach for each family. This provided our business with the opportunity to focus our employees on business matters, all the while knowing that the intricacies of relocation were smoothly moving forward in the background, devoid of high emotionalism. Parenthetically, most of these individuals had previously relocated multiple times in their careers. It was common for me to receive high praise for the work of the Focus Relocation team.
We have utilized Focus Relocation for over 5 years. They are professional and extremely knowledgeable in all aspects of relocation. In addition, they have the ability to effectively communicate with our employees, even when it involves a difficult discussion. They always deliver on their promises and routinely exceed our expectations. I highly recommend them.
Working with Focus Relocation has been a great addition to our relocation program. Our associates have a dedicated and knowledgeable counselor to walk them through the sometimes challenging process of relocation. The administration of our program operates more efficiently now by partnering with Focus. Their management and staff are experts in their field and great to work with!
With many organizations such as ours operating on a lean HR staff, it is a relief to know that I have Focus Relocation to take care of our relocation needs. Having moved several new and current employees, they consistently tell me that this move has been the best, easiest and most organized. The program is cost-efficient and pays for itself.
The most impressive part of your total service approach is the relentless follow-up to bring closure to our requests and needs... We also respect the professional advice that your team provides.
My Relocation Counselor was very patient and helpful with someone like myself - a first-time relocating employee. I really felt comfortable working through my concerns with her. The entire Focus Relocation team made what is usually a stressful process one that went smoothly.
As a transferee and human resources representative of my company, I give Focus Relocation high praise. Our primary relocation contact is more than an outside resource to me; she’s part of my team! She has been invaluable at providing key data to ensure that our relocation policy is a good benefit for our employees, as well as a cost-effective recruitment and/or retention tool for our company. Because I can trust our partnership, Focus gives me one less thing to worry about.
It is a relief to know that I have Focus Relocation to take care of our relocation needs. Having moved several new and current employees, they consistently tell me that this move has been the best, easiest and most organized. The program is cost-efficient and pays for itself.
We have been working with Focus Relocation for over 15 years and we continue to be extremely satisfied with our relationship and the services they provide. The Focus Relocation team is always professional and courteous. They have a deep knowledge of the industry which allows them to successfully support all our transferees regardless of the complexity of their move. We can always count on our Focus team to go above and beyond to support us. There have been several situations where our Focus team has gone out of their way to ensure our employees have the best experience possible.